Navigating the insurance system can be a daunting task for patients, often causing them to feel overwhelmed and confused. Frontline healthcare staff must be equipped with the knowledge and skills needed to assist patients in gaining and using health insurance properly.
This course is focused on providing healthcare staff information about healthcare reform and healthcare coverage, while also exploring the role they play in educating and assisting patients in navigating the health insurance system.
The Affordable Care Act (ACA) led to historic gains in health insurance coverage by extending Medicaid coverage to many low-income individuals and providing Marketplace subsidies for individuals below 400% of poverty. However, there are still some people who are eligible for financial assistance under the ACA that do not realize they can get help. In this course, participants will gain an increased knowledge of the Affordable Care Act (ACA). The process of obtaining referrals and authorizations is addressed, as well as an examination of the differences between Medicaid, Medicare and Managed Care. Healthcare insurance programs and provider networks are explored, to facilitate an understanding of how they function for the delivery of services. Multimedia examples provide examples of how to reduce barriers to care for uninsured and insured patients.
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Learning Objectives:
- Increase understanding of the Affordable Care Act (ACA)
- Increase understanding of Medicaid, Medicare and Managed Care
- Understanding what it means to obtain referrals and authorizations
- Understanding how to reduce barriers to care for uninsured and insured patients
- Step 1) Locate the course you want to take
Step 2) On the course home page, select “Take This Course”
Step 3) If you are not already signed in, you will be prompted to login or create an account
Step 4) Once logged in, complete the registration form, ensuring to fill out all the mandatory fields, then click “Submit”
Step 5) Select “Start Course”
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- Step 1) Login to your account
Step 2) Hover over “Catalog” on the main menu
Step 3) Select “All Trainings” or choose a specific category from the list
Step 4) Choose from the listed courses or use the “Search Courses” box in the upper right-hand corner to find a specific training via keyword search or by making selections from the drop-down menus
Still having issues? Contact us at [email protected]
- Contact HWapps support via the following for technical issues, including the scenarios listed here.
Contact the OneCity Health Workforce Team at [email protected] for training questions and feedback. These may include inquiries related to target audience, curriculum, registration, evaluations, CME credits, and more.
- Step 1) If the content is not loading properly, try using a different browser
Step 2) If using a different browser does not work, try clearing your cache.
Note: If you are using Chrome, you can clear you cache by clicking on the three dots in the upper-right corner of your browser and selecting “History.” Under “History”, on the left-hand side, select “Clear Browsing Data”. Set the “Time Range” as “All Time” and ensure that the box for “Cached Images and Files” is checked. Lastly, select “Clear Data”
If clearing your cache has not solved the problem, please contact HWapps at [email protected]
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